Naibor’s Wingman answers home search inquiries from the Knowledge the team wrote. It books showings and calls, can tell the team what a lead asked about before they call, and hands anything that needs an agent to a person.
- Client
- naibor.ai
- Industry
- AI real-estate search
- Leads arrive by
- The app and the web
- The Wingman handles
- Replies, showings, context for agents, handoffs
The business
Naibor is an AI-powered real-estate search: people describe the home they want and explore listings in plain language. Behind the search are buyers and sellers who eventually want to talk to someone.
How leads arrive
Inquiries come from the app and the web at any hour, and the questions are specific: this listing, that neighborhood, can I see it this week. A slow first reply sends people back to the listing portals.
Where the Wingman fits
A fast, informed first reply
Your Wingman answers inquiries from the Knowledge the team wrote, and keeps the conversation going until a person is needed.
Showings and calls booked
It offers real open times and books them, so interest turns into a conversation on the calendar.
Ask for the context
Before a call, the team can ask the Wingman what a lead asked about and what they are looking for.
Human handoff, built in
Anything that needs an agent’s judgment goes to a person, with the thread in one place.
We don’t publish customers’ conversations or numbers. This story describes how Naibor’s Wingman is set up.
