AI follow-up
AI lead follow-up,done for you.
Artificial Wingman is an AI follow-up tool for local businesses. It texts new leads back, follows up until they answer, and books the appointment on your calendar. We set it up with you, and it starts with every text waiting for your okay.
What an AI follow-up toolshould actually do.
An AI follow-up tool answers new leads and keeps the conversation going until they book, writing every message from what it knows about your business. Speed matters, but the follow-up is where most jobs are won or lost. Here is the checklist we built Artificial Wingman against.
Replies right away
Someone who texts you at 9:41 PM gets an answer while they still have the phone in their hand, in your voice.
Follows up until they answer
A quiet lead gets a few well-spaced nudges. In one study of 3.5 million leads, half were never contacted a second time.
Stops the moment they reply
By default a reply ends the sequence and the conversation takes over. Nobody gets a canned nudge after they wrote back.
Books the appointment
It offers times that are actually open on your calendar and books the one they pick. That is the point of the follow-up.
Hands off to a person
Exact quotes, complaints, anything it can’t answer from your Knowledge: it passes the conversation to your team.
Plays by the rules
Texting hours, per-person limits, STOP and plain-language opt-outs, and it never blasts your old contacts.
Why it matters
The first reply wins.Most businesses are slow.
7×
Firms that tried to reach a lead within an hour were nearly seven times as likely to qualify it as firms that tried even an hour later.
Harvard Business Review, 201123%
of 2,241 US companies never responded to a web lead at all. Among those that did within 30 days, the average wait was 42 hours.
Harvard Business Review, 201140%
of 466 US home-service companies never responded to a web lead in a secret-shopper test. 95% missed the five-minute mark.
Valve+Meter, State of Speed to Lead in Home Services
How it works
From first textto booked job.
Every step can wait for a person if you want it to. Your team stays in the inbox, and can take over any conversation by texting.
Take the product tour- 1
A lead comes in
From a form, an ad or a text to your business line. It lands in your Wingman’s inbox.
- 2
Your Wingman replies
In your voice, from your Knowledge. Or it drafts the reply and waits for your okay.
- 3
It follows up
If they go quiet, a friendly nudge on the schedule you set. If they reply, the sequence steps aside.
- 4
It books the visit
Real open times from your calendar. The confirmation goes out once the booking exists.
- 5
Your team takes it from there
Text the lead yourself any time and your Wingman steps back for that conversation.
The ways to follow up
Four ways to follow up.One that’s done for you.
| Question | Artificial Wingman | A chatbot you build | A setter or ISA | By hand |
|---|---|---|---|---|
| Answers a text at night | Yes, in your voice | Yes, once it is built and tuned | Only during their shift | When someone sees it |
| Follows up until they reply | Yes, on the schedule you set | If you build the sequence | Yes, if they have time | Usually once, if at all |
| Stops when they answer | Yes, by default | Depends on the tool and setup | Yes | Yes |
| Books the appointment | From real open times | If you connect a calendar | Yes | Yes, with back and forth |
| You approve texts first | Review mode, at first or always | Depends on the tool | You coach them | You are writing them |
| Who sets it up | We do, with you | You: prompts, flows and testing | You hire and train | Nobody |
A setter or ISA is a person who answers and books leads for you (inside sales agent). Chatbot builders vary; check what the one you are looking at includes.
What is an AI follow-up tool?
Software that answers new leads and follows up with them automatically, writing each message with AI instead of from a fixed template. A good one replies quickly, keeps following up until the lead answers, stops the moment they do, books the appointment, and hands the conversation to a person when it should.
How is Artificial Wingman different from a follow-up template in my CRM?
Templates send the same words on a timer. Your Wingman reads the conversation, answers the question the lead actually asked from your Knowledge, offers real open times, and stops following up when they reply.
How fast does it reply?
It answers people who text you right away, day or night. First texts to new form leads and follow-ups go out inside the texting hours you set, so nobody gets a text at 2 AM.
Will it text my old leads?
No. It only picks up leads that arrive after you switch it on. You can turn it on for anyone from before, by hand.
What if a lead asks for a price?
It writes from your Knowledge. Most businesses have it offer an estimate or a visit and hand exact prices to a person, and any draft that mentions a price waits for a teammate to review it.
Can I approve texts before they go out?
Yes, and every Wingman starts that way. In review mode each draft waits for a teammate. Switch autopilot on when you trust it, and back off any time.
Does it make phone calls or send emails?
No. Your Wingman works by text. Calls, email and social messages from the tools you connect show up in its inbox for your team.
How much does it cost?
One monthly plan with setup and 2,000 texts included. See the pricing page for the current price.
Keep reading
Speed to lead
What it is, why the first reply wins, and how to fix yours.
Read moreAI appointment setter
The booking half of follow-up: real open times, booked by text.
Read moreFor contractors
AI follow-up that books the estimate while your crew is on the job.
Read moreCompare tools
Honest comparisons with Podium, Hatch, Verse.ai and more.
Read more
Everybody needs a wingman.Get yours.
Tell us about your business. We set up a Wingman that sounds like you, and you test it before it texts anyone.